I really fear that such a sharp transition from the classical system of insurance companies to a new format will be quite sharp and not so effective.
Well, personally, I am ready to argue with that, because you are mistaken. Modern technology makes the work comfortable and comfortable for both the client and the service provider.
But you dont take into account the specifics of this project, its not just a store. This is a service that provides insurance services to users, this is much more specific and complex.