Good day to you!

We have received your last letter (which was charming, thank you very much), and our support sent you a reply to your original ticket.
Please confirm that you are refusing to pass the KYC procedure and you will be refunded within 24 hours.
We have carefully saved all the information about your situation and will submit it to the legal authorities should they request for it.

To all our other users: don't worry. If you aren't trying to cheat and/or scam, you have nothing to be afraid of!