Post
Topic
Board Announcements (Altcoins)
Re: WAVES - Complete Blockchain ecosystem for a token economy
by
Waves.support
on 14/10/2018, 13:23:38 UTC
Hi
Just sold some tokens on the waves platform - sent the btc out which moved to the waves "gateway" address.
How long until that btc show up in my wallet? been about 3 hours since sent.
Greetings. You should raise a support ticket here https://support.wavesplatform.com/ and provide the following information as a plain text:
1. Your BTC wallet address
2. Waves wallet address
3. Transaction id
4. Amount
5. Your version and type of the Client

Sincerely,
Waves Community Manager