Well before everyone panics bear in mind that I was indeed on the website approx 6 hours ago and the site had been changed a bit with larger pictures. Additionally I was on their forums. There are many things that may be happening so I think it a bit premature to cry foul.

On a side not I have also noticed a strong push by their customer service individuals to address open tickets with them trying to corral all the "support" questions. Reading between the lines it would make sense to me that with 1 month to "shipping" this would be the time to ensure all tickets that might impact shipping get addressed. This would also leave less time for someone to come here and answer the same questions over and over and over.

Granted I have no more information than anyone else but I do know that answering question here would probably take a back seat to addressing they ones properly submitted on their official form or support site.