great!
But the problem is not to contact the customer.
As long as you keep expensive funds, you should deal with inquiries from customers.
I sent e-mails to Allmine-sales many times, but in the end I did not get an answer. It can not be helped even if it seems to be distrustful.
If you are busy because it is busy, you should take measures such as hiring a corresponding person. It will be a problem because I will not do such a thing. I trust about your products, but I can not trust your company. Although BITMAIN has caused various problems, communication with customers is extremely polite and product shipping will not be delayed. That is one of the major reasons that companies maintain market share.
At Discord I was fortunate to be able to hear directly from you, but many customers are frozen in money.
There will be obligation to widely explain the circumstances.
