@ni23457 I appreciate your effort and am so happy for your being able to recover your funds. You had it recovered mainly due to the amount of social media confrontation you pulled up, especially due to the fact that you had some extra buck to make your voice to be heard.

I currently have my own issue at Mercatox. Though my fund is so much less than yours, about 0.1 btc, but that means a lot to me, if not like everything to me.

My own case started about 2 weeks ago when I tried placing a sell order and I got a message prompt that am unable to place orders, I should contact support. I did by opening a support ticket and they claimed I was specially selected to be verified else I can't trade nor withdraw, for security reasons. In their terms and condition, it says anyone can trade and withdraw without being verified, so I started catching the cold for another major scam intent when they sounded "Special Verification". I did the verification and until now, they refuse to verify me, refuse to tell me if there was anything wrong with my documents, refuse to accept even video verification I offered to do to hasten the verification process, and just yesterday closed the ticket I opened with the case unresolved.

Here is the thread I opened for this purpose - https://bitcointalk.org/index.php?topic=5045735

I seriously need help, and more so because even that little fund in the account was a form of merger, someone's fund is in it and it is the first time the person gave me some funds to trade as a partner, however even paying back the cash in fiat is not enough to convince her that I didn't do something fishy. The account ought to be recovered for me to feel good and I wish it is possible to mete justice on the exchange, but like you, they seem to be another anonymous Russian exchange.