Thank you VERY much Lafu.
5 days with no answer and within 2 hours of your reply I have one.
Not one I wanted and not one I am happy with at all, but its a reply at least



My apologies, it seems your ticket got somehow lost in the system. Unfortunately there may be a wait til Monday before your withdrawal can be cancelled. I am sorry about that, and we really appreciate your patience. Kind regards, Louis

So let me get this straight, another 2-3 days of waiting to even cancel the withdrawal???
My ticket was "lost"

Who's running this place, Mickey Fricken Mouse??
Only one person can do cancellations and he doesn't work weekends?

Over 1 week and I might, stress the word might, get my coins from what should have been a 5 minute transaction??