Why not check at beginning? After 6 months bounty you ask now! It said KYC not needed, then after 6 months you ask full KYC. Very unprofessional team.

Hope you can resolve situation for us. Should be only basic KYC. Here is first of many goldma complaints due to poor treatment of bounty hunter by your team:
https://bitcointalk.org/index.php?topic=5054430.0