I'm not following you.
While we are not responsible for fluctuations in the exchange rate, we have chosen to lock the rate to that of Sept. 11th, the day we announced we would be accepting assembly refund requests, in order to attempt to help ease the BTC losses of our customers. The exchange rate will be $126.61 per BTC, based on the price history of Coinbase.
How in the world is it a bad thing that he is refunding at the $126.61 / BTC rate?