I completely agree with this idea.
However, we still aren't particularly experienced at this and every situation is unique, we haven't done this many thousands of times like a restaurant. So inevitably we get to some point where it looks like it will only be an hour or so, we say "just a few hours" and then learn that we were completely wrong.
And in case anyone hasn't realized, Micon isn't actually stopping these bad packets himself, he only gets what info techs give.
We could forgo estimates, but we think they have some value even if they can't be very accurate.
Thanks for the site.
Thanks for the hard work.
Thanks for not failing to communicate even if its hard to be accurate.