So, for anyone interested, I've finally received my money from Kraken a full nine weeks after requesting the withdrawal. I also finally got an informative response to my ticket. Apparently my transaction was part of a bad batch of transactions from December that didn't go through due a miscommunication between Kraken and their European bank. Nevertheless, I think I'm done with Kraken until they can improve their customer service to accommodate their large user base. The poor communication was the worst thing really; being left in the dark and receiving canned replies to your tickets is horrible.