I can't remember having seen anyone at all from the team, or at least a community manager. Don't understand why projects create a thread if they leave the community with unanswered questions.
I think in the beginning they tried to answer some questions, but recently I haven't seen anything from the team either. Maybe along the way they decided they don't have time or resources to answer questions here.
I agree, they should expend more time around here answering questions to try to attract more investors.