One thing I hate about Coins.ph is when you try to call their customer service number it will take you 2-3 minutes before you can reach a live person because of those options from the voice prompt and that is if there's an available live person to handle your concern. Most of the time when I have trouble with my cash out, I just drop by their Office in Ortigas since I just live nearby.
sakin naman since nakakaexperience din ako ng phone calls to send my concern sa service provider like pldt ganyan normal lang yung ganon na magtagal ka ng 2-3 minutes kumbaga validation nung concern mo para pag sinagot na ng mismong tao alam na agad yung concern mo so para sakin naman bro walang problem pero since customer feedback yan hope masolusyunan.