fucking scammers. 2 days ago I sent them 150 dollars - I received 3 keys for 45$, and one key was invalid, 100 dollars were stolen from me, I wrote them to the EMAIL - they do not answer. SCAMMERS! DO NOT WORK WITH THEM TO ANYONE
General reply time for an issue like that should be expected to take longer than 48 hours to resolve technically speaking.
Therell be a log in the databases theyll have to check in order to see if they owe you the extra or not.