He did give an update.
He probably has been working on it non stop.
He might have a family he cannot ignore.
He probably has another job. Most pools dont pay enough to quit your day job.
He might not even be sure of the root cause yet. Bad disk? Bad server? Time spent rebuilding only to realize it was wasted due to realizing the real problem and starting over?
He has to get some sleep.
Any miner should realize pool downtime can ruin 1-3 days worth of mining/profits and plan accordingly.
And what kind of update do people want? A post every hour saying i am working on it. Hold tight! Wallet is safe. Server is borked. ETA unknown?
Only after running a pool for a year will you begin to realize just how thankless a job it is for most pool admins on their own.
It aint necessary to defend anything, things just go wrong for some reason.
Look the other way around, many miners are slamming on the door to get back in again, they wouldnt do that if multipool was bad, wouldnt they?
The frustration is with the feedback, look at the site right now, no status update on the front, and here you have to find them in a bunch off messages.
And i still have no clue if i can trust the variables on the website.
Make the status update on the site show anything, maybe with a link to here for some extra information, and don't put status messages in a respond to users, they will get down under and missed very quickly.
A system admin is married twice, first with his systems, second with his wife/husband or whatever, that aint a excuse after all
