I'm new to CryptoBridge. Just made my account here. But I didn't understand how to make a backup of the account wallet. If I'm following the help instructions I land up in a page which does NOT allow me to create the .bin file which allegedly is necessary for the backup. I've tried to create a new account from scratch (changing IP and clearing cookies, otherwise it wouldn't let me) but the system still does not allow me, after I click on the creation button the server seems to never answer. In other words: it's two hours I'm struggling to open an account which I can backup and I still couldn't. I would not call this being user friendly.
So what should I do?