Yeah, the message should be changed and the contact email should be removed if it's not being monitored at all (or hire someone to start monitoring it). There are probably people who email it for many months expecting an answer and it's both futile and unfair to them to keep them hanging, and then it just causes more spam in Meta when they ask there. At the very least we could change the warning to something like You have been banned for breaking the rules. This is usually for copy and pasting content or spreading malware, bur please see the full rules here to check what you may have been banned for. If you wish to appeal you can do so in Meta but bans for copy and pasting are permanent. Or something like that. As I've suggested before having a button that issues the ban and gives the reason automatically as copy and pasting would also be solve this and probably shouldn't be too difficult to implement.