Where are these support channels found that are referenced in the masternode setup guide?

"Helium community on Discord: TBA (#help for technical support)"?  "#masternodes and we will help you fix it."  Where does one find the "Helium community on Discord"?  Is #masternodes also on discord?

These instructions are not working for me: https://www.heliumlabs.org/v1.0/docs/masternode-setup-guide

The 'masternode outputs' command yields only this:

"11:23:01 [
]"