Your lack of response in 3 days is even more worrying. I have my money stuck in your exchange because I can not do VISA, bank transfer or Paypal withdraw...
Your support team says they are temporarily disable due to high volume...what a lame excuse... kraken, Coinbase or binance have 24hr volumes you will never reach yet they do not disable any withdraw method...
Thats your trick to make people use high fee withdraw options and get your benefits ripping off people...
I have used your exchange once and never ever again. Most unprofessional service I have ever seen.