I exchanged btc to eth yesterday through their 'fully automated exchanger', but - surprise, surprise - no bitcoin has arrived yet.
I have difficulty understanding, if you did exchange from BTC to ETH, then you should check in your ETH wallet, if you have already received your ETH or not.
There is a 'program' being heavily advertised on a few of the other sites I use:
All of you heard about cryptocurrency Bitcoin and Ethereum . I want to show you a new way to achieve this profit!
1) First of all you need Bitcoin and Ethereum wallets. I prefer to use
http://blockchain.com wallet but you can use all wallets that you like.
2) You need to have at least 50$ Bitcoin ( ~ 0.0077 BTC ) at your wallet
3) Then you need to exchange 0.0077 BTC to Ethereum using exchanger
https://changebtc.bid/ on course 0.0077 BTC - 0.3045 ETH
4) Now you exchange Ethereum to Bitcoin using exchangers
https://en.changelly.com/ or
https://www.alfacashier.com/ on course 0.3045 ETH - 0.0095 BTC
So if ChangeBtc.bid is a scam, I have to assume the other ones are too. I'll update this if my coins do arrive.
see the comparison:

ChangeBTC.bit
too good to be true
https://en.changelly.comthey do not seem to be scam
https://www.alfacashier.comthey do not seem to be scam