Post
Topic
Board Service Discussion
A misunderstanding with Coinmama
by
frodoe7
on 02/11/2018, 07:21:49 UTC
In 12 October I tried to buy some bitcoins from Coinmama

the money charged from my card and their system fired me error message : "Payment failed"

their support told me that the money will return back to me in 2 days or more

I was worry about my money and I shared a post here

in 14 Oct : https://bitcointalk.org/index.php?topic=5050339

after talking with their support and getting a late reply to wait more - I had to be more worry and I posted the second one in 17 Oct : https://bitcointalk.org/index.php?topic=5051904

In Egypt here , these operations takes more much time , this is why the money returned back to me in about 20 days

my first post was under title "Is it safe enough to buy bitcoins online?"
It should be safe to buy through Coinmama , but it was my fault to use non-suitable card

my second post title was including "it seems" words , because Coinmama is a registered company and I was having a mix of feelings (worrying about my money plus feeling safe with the service I'm buying from)

Finally my money returned back to me , and the problem was not because of them
this post is just for clearing what happened