Post
Topic
Board Tokens (Altcoins)
Re: CoinPulse Exchange (CPEX) Official Announcement Forum
by
ebch21m
on 02/11/2018, 11:18:47 UTC
Hey, Here is a checklist what you should follow for a succesfull withdraw. Note that as a security measure you need to be loged in to your account on the same device where you click on the confirmation email

Withdrawal Checklist:

1. Make sure you double check and enter the correct wallet address before sending any coins or tokens from your CoinPulse account. This also goes for deposits.
2. Once you submit a withdrawal request from your CoinPulse account, you will then receive an email that will give you the option to confirm or cancel that withdrawal. You must click on "Confirm" for the withdrawal to successfully go through.
3. It will then open a confirmation link in your default browser. You need to make sure that you are logged in to your CoinPulse account in your default browser.

Withdrawals will not be successful if:

• If you do not confirm your email.
• if you confirmed email but are not logged into your CoinPulse account
• If you confirm email from another browser different from the one that you are logged into.


Hey, usualy it takes few minutes. Did you confirm the withdraw over email? If you still have issues please send an email to support@coinpulse.io or join us over at telegram group to talk directly with one of our support admins https://t.me/CoinPulseEx

Hi there, how much does it usually takes to withdraw Ethereum from your exchange. I made withdrawal yesterday evening and still waiting, is it ok?
oh damn thanks for the hint, I didn't know about e-mail confirmation. I've checked and got e-mail from exchange and confirmed. Will edit this message if everything is ok.