This is essentially due to a false and malicious report made about Vod on the ripoffreport. The website is owned by Ed Magedson who makes it particularly difficult for process servers to find him. While he claims not to remove anything from his website. He will remove it for a ongoing fee. The ripoff report is currently in serious trouble in several jurisdictions.
In March 2017, the Italian Data Protection Authority affirmed that Ripoff Report's activities namely, Ed Magedson's requests for money to edit web pages are illegal in Italy. The Italian authorities also noticed that Ripoff Report's web servers are occasionally not reachable from Italy in order to evade controls by the authorities themselves. Besides, they noticed that some web pages which were being investigated by the authorities were deleted out of the blue by the website owner, despite the claim that Ripoff Report does not remove reports.