As I said, Make a support ticket, These assholes are probably going to scam now.
Support tickets there are being ignored for weeks. My ticket was ignored for days until I made a lot of noise in IRC, then had MagicalTux personally resend my tx just to shut me up... lol.
Others, though? not so lucky.
I know I have said this many times, But threaten them for lawsuit. It always makes them shit bricks and give you your money back.