I contacted Allied Wallet directly and they told on email that the issue will be resolved within 10 days.
We are working to resolve this immediately. It can take 10-12 business days to resolve the issue.
We regret the inconvenience caused.
Please let us know if you have any further questions.
Thank You
Can you confirm that I will finally after 16 weeks of waiting will get my money ?
Since you got the response from the service provider, then yes it should be resolved by the time frame they have provided you. Please contact them by the deadline if they fail to resolve it by the time set