Isn't this contradictory to the ideas of crypto? The technology was always meant to be decentralized and when this person is nominated, the whole feature is destroyed.
Totally legit. However, arbitration is always being needed as thousands or even hundreds of thousands disputes arise daily. Think of e commerce, rentals, home sharing, content sharing, .... that's what we aim to resolve through a decentralized and unbiased community with a fee model based on the free-market principle
