I do not agree with all these negative feedback given.
I personally use this Exchange and the only time I had a problem, I've created a ticket as mod suggest in discord ch and after few hours it has been resolved.

For Instance , I use Kraken and Binance and both times I needed support , they NEVER replied to me in " no-time" but it doesn't mean these are SCAM exchange.


I think people always watch the "bad side" without thinking about the percentage related to the total amount of users .

Maybe I'm wrong, but you' re forgetting users who don't have any problem therefore are not complaining , and , I think they are the larger amount .


Cheers