maybe if you had of explained that to the guy through the PM's you had with him instead of laughing at him because he didn't understand the way you have fees structured in my eyes doesn't make you look very professional at all.
just my 2coinye
Thanks for your idea but I find them better and more visible and more user-friendly as user knows immediately how many fees he will pay
Just your attitude is enough to make me tell everyone to stay away from Crycurex. If someone has a grip about your site you should try to answer their questions like a professional, not act like a little kid that wants to get even for feeling slighted. No doubt most of us will take your earlier advice and use a different exchange.
Yes I tried.... I ansewed their question maybe 4times .. I spend 8 hours of my time analyzing their problem ... I am professionial, therefore I need to take care of all customers and do not spent time with 1
When one (or in this case THREE) of your customers tell you that HUNDREDS OF DOLLARS were stolen from their accounts on your site, you don't decide "I have other customers, I guess it's okay to ignore them". Sure, you spent some time analyzing the problem, WITH NO SOLUTION. If you are saying you don't have logs to back up any data, then you should admit that was your fault and REIMBURSE US.
No professional in their right mind would go, well I can't figure out the problem. I guess I'll just tell them they are out hundreds of dollars. Who can trust someone running a site like that?