Sorry to hear this, I hope you get your refund, it will cost a lot to ship them back. What happened to them, what kind of damages?
Mtnminer
All 3 miners received, all 3 broken beyond repair. Asked for money to be refunded on paypal. We'll see what happens.
I'm not sure the address will fly to ship back, i asked the seller to confirm this. Also stated I want money to ship back.
I filed a claim with paypal that is now in my favor.
Cords cut, capacitors broke off, tplinks busted, cases bent, etc.. 2 of them nothing inside was connected to the case. 3rd was ok, but broken parts.
I am on the same boat as you regarding paypal. I shipped them back the broken parts for repair and they still haven't accepted delivery.