So it's a bit curious now how they were able to recover you funds without any informations given from your side.
Many here already posted their mining hardware, screenshots, logs etc. and get nothing refunded.
It's nothing against you, I really just wonder how they got your profile without the old database (which is lost..).
Well my guess is that some data is able to be recovered by itself while the majority can only be recovered with the infos people posted?