You are right in your assumption that main problem is unclear status of the project. If it is clear one way or other will be easier for people to make their minds. For example when I start getting disappointed then there is some update in telegram which give hopes again. It was startup which could go either way if owner of this project can't handle it should state clearly. He is not giving up nor saying everything straight.
Though in the telegram @Vlad T told that in the current stage of the development he personally invested close to 5x times more into project then was collected on token sale and continue doing that, we can`t see any evidences of those statements. But if he tells truth the results have to come in the nearest time (2-3 months). We all are still waiting for some signs of his work to be confirmed not only by himself.