Once the offers are matched, both the seller and the buyer receive emails from admin at bitmarket dot eu asking them to contact each other, so you can be sure he got the message unless our email address is in his spam filter.

We can't allow anyone to cancel their offers manually after the transaction took place, because this way the buyer would have no warranty that they will get their coins in case the seller was going to cheat. You need to email us if you need the transaction cancelled and then we resolve it. I know it's not ideal, but that's the way it is for now.

We are working out the legal issues and once we have everything sorted we will allow transferring money into the exchange, so that the transactions within the exchange are instant. No point in allowing that now and then shutting the exchange down after some tax officer gets onto us. We want to do this right. Also, once we have the legal end of it sorted we are going (more than likely) to act as a limited company with proper terms and conditions so that everyone knows where their money is going.

I was thinking a messaging system within the exchange, but then again, the guy may say he never logged in to read the message so this doesn't really solve the issue.

-DiamondPlus