There actually was a reply once I logged into my support ticket help desk.  Here it is:

Dear Valued Customer,

Thank you for the email. We have merged all your tickets for a better follow up. We can see that your withdrawal is yet to be processed. The transactions are being re-issued automatically, however we will also escalate this to our developers and update you once the withdrawal is processed. On checking we could find that 1 of your withdrawal of 100 BTC has been processed. Please refer the below link:



We will keep you updated once the other withdrawal gets processed.

Best regards,

MtGox Team
https://www.mtgox.com