I wonder what functions the coin will perform? What services can I pay with this coin?
You can get answers to these questions by reading White Paper. I think there is all the information you need.
Maybe he is lazy to read it so I would suggest to the team to provide a video presentation so we can truly understand on how the platform works in real time. It would be a great ways to attract even more people to join in the community and help the project be known.
I guess he/she want a direct answer and not a good reader. Your suggestion is good, because we all know that people born unique which have different wants and needs. Providing a video presentation will be helpful to those who love watching than reading. For sure it would help in making the project popular and make the number of community increased.