So one of my rigs died with several hours still leased and I'm not able to remotely bring it back online, I want to either credit the renter time or refund him a percentage of his rental fee.   What's the best way to make that happen?    I would rather be pro-active about hooking him up rather than waiting for a complaint.

Or perhaps if you're the one renting from me you can just PM me on here      http://www.betarigs.com/rig/134

MightyP