@Cloudbet_victim - Players are unable to create accounts from IP addresses that originate from territories we are restricted in - UK, USA, HK, and Singapore.
The territory restrictions are also clearly stated in our T&Cs.
Your bets were cancelled because we are unable to allow players to bet from those locations.
Your initial deposit has been refunded and your account closed, and as such there is no further action to be taken in this situation.
Thanks,
Ronnie @ Cloudbet
RIDICULOUS NO WONDER CLOUDBET is being defined as Grade E house !I was not betting from HK ! that's my point. Also, I don't even hold a HK passport. Are you saying that my fault is just to provide you an address proof in HK? Come on, everyone on earth could easily have more than 3 correspondence address. You are deleting bets which took place 10 days before you even received the docs !
You just simply closed the case like that confiscating me 4BTC from the winnings. That's fxcking telling all of us
what a shady bookie CLOUDBET is !