* Withdrawals
All withdrawals will be sent through the MtGox Polish bank account and will involve a 1% fee with a minimum of 5.5 PLN
Please note the following rules :
- It is not possible to withdraw less than 10 EUR.
- Withdraws lower than 100.00 EUR are on average take less than a week.
- It takes at least a month on average for withdrawals larger than 10,000 EUR
- Withdrawals greater than 50,000 EUR need to be split it into multiple transfers or you can use the International Wire payment method.
- Due to the volume of withdrawals requests, each customer is currently only allowed 1 withdrawal every 20 days (estimate)
Situation as of 16th January 2014: We are currently processing withdrawals requested 3 weeks ago. (Users with several withdrawals in the queue must take the 20 day rule above into account)
Is this an official announcement?
Sure, its in the FAQ:
https://support.mtgox.com/entries/21649594-Withdrawals-and-DepositsDoes this correspond to everyone's actual experience?
This is from the FAQ under the "Europe/SEPA Transfers(EUR)" section. I am taking about Japanese domestic transfers, where the same FAQ says:
"* Withdrawals
All JPY withdrawals placed before 4pm Tokyo time on banking days are now processed the following banking day, and will be sent from our JapanNet Bank account."
Which is patently false.
Haha yes that is true. Its totally false. Thats why at the withdrawal center, its written in the pink box that there are delays from New Year. I think that message is intended for domestic transfers but MtGox probably left it intentionally vague so as to seem like an excuse for ALL of their withdrawals having serious delays. They really need better management...
Really? Just when i got my hands in a Japanese Account, what's the real time for JPY withdraws?
Taday it's been 15 days waiting my JPY withdraw. From 12th January...
I have made 2 withdrawal requests last week on the 21st and 22nd, not knowing about the delays in JPY withdrawal because so far I did not have any problems. I once waited 7days to get my money into my local Japanese (shinsei) bank account back in oct last year but that s about it.
This week on Monday I decided to make a support ticket. It has been 3 days now but no answer so far. Last year I used to get a quick answer from the support team whenever I had a problem.
What is going on?