Post
Topic
Board Beginners & Help
Re: Binance 2fa lost my phone
by
mr captcha
on 01/12/2018, 14:15:16 UTC
Quote from: BinanceCS
Hello,

Greetings from Binance Customer Support Team. Your concern has been well received. To solve your problem in case your phone was lost, please make sure you have saved your 16-digit backup key for your 2FA Google Authenticator. If in case you lost it, you may reach out to Binance Customer Support Team via support ticket: https://support.binance.com/hc/en-us/requests/new. Meanwhile, it is higly recommended for all users to complete level 2 verification for safety concerns.

Best Regards

https://www.reddit.com/r/binance/comments/976hbz/2fa_if_your_phone_was_lost/e45uxpq/