Friend, my money is the result of hard work and I am not stupid to open an account with a bookmakers without reading the terms and conditions. At
https://sportsbet.io/promotionsclick at the bottom of the page, on terms and conditions of the promotion and you will read clearly that only users with more than 18 years and new customers are entitled to the bonus.
Now you should tell me, how does sportsbet.io know if you are over 18 without checking your identity?
My question was about OP, and you're turning it onto yourself, or sportsbet. OP did not mention his age or that the age was the reason that he wasn't paid.
You are saying it, but you don't know his age or if there even was an age issue. We can all clearly see the rules, but he was not told the reason for being denied payment. That's the problem!
I guess we can abandon this because OP is not participating. Either this was resolved with sportsbet, or he got over the loss.