Hey, I store my RKT in IDEX and I bought some during or after the token swap,
And I did not receive full swap of STACS token yet.
What can I do to get them swap fully? Kindly help and advise me
For community members who have bought RKT on IDEX after the token swap on 23rd November, and are enquiring about the swap, please email
support@gbx.gi where the team will assess the issue and deal with the matter on a case by case basis. We will verify all available records and if the situation merits, we will absorb the ETH cost incurred in such deals, and acquire back the affected RKT.