Forgot to mention
when submitting your complaint, after initial submission but before sending there is a place to attach PDF copies of your invoices, scan and attach your invoices as well so they can see it is not just me

lets flood them with complaints and get a quick enforcement action!
You will get a conformation number after everything is submitted!
Inquiry Tracking Number: 275835
Date of Original Submission: 01/30/2014
Date of Submission: 01/30/2014
George