Good evening!
Almost every casino or Dice site already have the chat for community to connect.
I'm thinking about creating the chat functionality from scratch in order to provide other companies that don't know how to start with it.
Therefore, I'd be very grateful if your could tell me your opinion on what functionalities the chat in gambling site should have and why?
The chats are usually pretty simple. I think it's nice when you can reply to messages apart from just typing something. Also, it's helpful when there's an admin in the chat. Perhaps, it would be good if there was a way to trigger the admin specifically (so that this person receives a relevant notification) with something like @admin. Moderator who is clearing the chat from spam is quite important, there's a lot of nonsense in gambling chats (oh, and people who are writing in their own languages in an English chat). I also think it's fair is a person gets banned for some time for the violation of chat rules in the chat. Good luck!