I mine on zPool and noticed that a couple of my Z9 Mini's were missing from the pool. When I checked the miners, they were stuck mining on the dev pool and had been doing that for over 12 hours and not flicked back! How do I stop this from happening again? This is way more than the stated 1%.
Please pm me your Support IDs from your miner summary page.
This simply cannot happen without a failure in your primary pool and even that potential is fixed in 2.1c.
With your support ID, if I find my system was telling your units to mine out of the dev pool for that duration, I will gladly reimburse you for that mined time directly.
If you can provide the system logs also, that would be ideal, but the support IDs should be enough.
Thank you,
Jason