I think that if people would read the White Paper and the Road Map, then most of the questions would disappear and the forums and chats would be empty ... and only banal human laziness creates this live communication)))
Just not all people read the white paper, the stereotype of the forum, ask questions here, although you can learn all of them in messengers
Yes, you are right we can all learn from the technical documentation, but perhaps even nicer and more correct to ask on the forum to have live communication with the project team.