Hi Aurum,
     No we have not!

We have disabled email helpdesk to minimize spam.  You can create a ticket with helpdesk and our team will get back to you in 2 business days.  Live chat is also available from our after-hours team.

The withdrawals are backlogged by a few days due to our backend system switch and bank closures in Atlanta after the snowstorm.
We are working hard to clear the backlog.

Thank you,
     Keyur