Im not here to bash CPC. As a new-ish platform, there are clearly some bugs but overall I enjoy supporting and playing on a crypto only site. That said, there is an issue I hope you are addressing.
I am a depositing customer playing casual for almost 2 months. I prefer tournaments but play cash games occasionally. This site lacks one integral piece of the puzzle. A dash board with current stats. I only see rakeback bonus. What about my current account status. I want to see what I am able to withdrawal and the status of bonuses. Transparency and trustlessness is whats makes crypto great. I dont want to trust a human with my crypto. A personal dashboard might not attract customers like grandiose rakeback rewards, but it will keep them playing here longer.
From what I understand at the moment, if I would like to withdrawal whatever funds I am entitled to, I have to contact customer service and trust they are being honest about my winnings and losses...because at this point, I have no way of knowing. Every major poker site has a dashboard
I think of it no different than a cryptocurrency exchange. They must provide you with a ledger of account. Basic trade activity and info. Exits and entries.
Goodluck and I hope you can pull this off.
if you open your "cashier", your balance is shown. It's also visible with the Windows platform in the upper right corner of lobby (not sure which platform you may be using)