Post
Topic
Board Bitcoin Technical Support
Re: Bitcoin Core Wallet Address changed no BTC value? Need help
by
HCP
on 10/12/2018, 05:51:21 UTC
Quote
Where did you download Bitcoin Core, and are you sure your computer is clean?
https://bitcoin.org/
I scan my computer daily is malware and antivirus protection (Malwarebytes  and Aviria)

The 12 words came from backup for the wallet, Bitcoin Core shown red bar showing unsecured, so clicking this and backing up provided 12 words that I found out is called the seed.

So I can see my BTC and nothing else. When I go to import seed with Electrum from the read only wallet "Seed" is grayed out.

If I go to new/restore and create new standard wallet with seed I have from my wallet I have to enable BIT39 to proceed, on the next screen I chose legacy, yet tried others. When I go through these steps I see no BTC balance at all.
You have NOT downloaded and installed Bitcoin Core... Bitcoin Core does not provide recovery phrases when you backup the wallet. So, you are using a completely different wallet. No one will be able to assist you properly until we know what wallet you are actually using...

Do as Abdussamad suggested, and post a screenshot of the wallet software you are using... or show us the exact link that you used to download the wallet.

I assume you got it from here: https://bitcoin.org/en/choose-your-wallet Huh