Ah yeah. Common situation. I sent them few days ago 50 EUR and my account was blocked without reason. Support also did not get in touch. No one answers the phone number that is listed on the site. And therefore, because of the small amount, I did not take any action. To my regret, they did not return the money. Unfortunately, information about transfer was not saved. I advise you to contact the police or interpol.

STAY AWAY OF THEM! PLEASE!