Post
Topic
Board Exchanges
Re: Hitbtc USDT (Tether) Withdrawal Problem
by
netkripto
on 11/12/2018, 22:09:36 UTC
They stop withdrawal services about of 10 days ago.

are many days and without plausible explanation it becomes stranger

If anybody have information about of it please make a statement to me..

Are you already contact their support? I for several times already said here in the forum that they are an obscure exchange, today I see this:

https://hitbtc.com/contact-info

https://hitbtc.com/images/office.jpg

they say that this is their physical office and is the first time that I see this. I think they are trying to gain some reputation, contact the support to see what is happening and do more research about this problem .

Hi, Thank you for your answer.. I already contact with them.. I get an answer but there is no result.  Their answer is ;

Dear Trader,

Thank you for reaching out!

Unfortunately, we can't state the exact timeline yet, but we assure you that our engineers are working on the top of their speed on the USDT wallet update process.

As soon as the coin is back available for the operations you will see the information in the "Account" (https://hitbtc.com/account) and "System Health" (https://hitbtc.com/system-health) sections on HitBTC.

Regards,
Emiliana Bracco
HitBTC Support team