Two Mondays have been passed since we are eligible to get a payout but we didn't get it. We opened a ticket on the support section and sent an additional email but there is no reply. Our loss is around $80. We suggest you stay away from them.
Hello, we have checked your account and you have not received your payment because you have selected this option in your "Hold next payment" account, this option makes your balance remain in "Hold" I have currently unchecked this option to receive your payment next Monday . Regards!
"Hold Next Payment" has a tooltip that states "When check on this option, you will able receive your payment in the next period." which tells me to check it if I want to get paid. That made me confused. It's better to change that "will" to "won't" or something.
After Monday, I'll send another post here if I get the payment to let other publishers know and if we get paid normally, we will continue to use Bitraffic in our platform.
Thanks for the answer.
We will consider it. Do not worry, you will receive your payment next Monday. Regards!
